TERMS & CONDITIONS.
Please note quotes are valid for 30 Days.
Upon accepting a Quote, $500 is payable as a non-refundable booking fee. By payment of the $500 the Client hereby unconditionally accepts the terms and conditions listed. This fee is non-refundable under any circumstance. Unfortunately we are unable to hold your date without a booking fee payment.
Final payment of the balance of your invoice is due and payable 2 weeks prior to your event date. Event flowers will not be delivered unless final payment is made.
All items are hired unless otherwise stated. The Client is responsible for any items hired from Wallflower Studio. This may include but is not limited to sundry items, vases, candle holders, glassware and styling items. Damages, breakages and missing items may be invoiced to reclaim the value of such items.
Wallflower Studio reserves the right to make floral substitutions in the event the flowers received are not of quality suitable for the event and we will use our best efforts to preserve the integrity of the proposed colour scheme and use equivilant flowers.
In the unfortunate event that your event is cancelled, Wallflower Studio requires a minimum of 60 days notice in writing from the Client.
On cancellation of your event more than 60 days prior; the Client will receive a refund of the balance of monies paid, less the non-refundable $500 deposit amount and less any non-perishable items purchased on behalf of the Client for their event (such as vases, ribbons and other non perishable items),
Events cancelled less that 30 days prior to the event will require payment of 50% of the total invoice. Events cancelled less than 14 days prior to the event will require payment in full.
In the event of cancellation as a result of fire, natural disaster, tragedy or other similar unforeseen circumstances, to the extent feasible, Wallflower Studio may refund the Client any amounts paid, minus fees and expenses (including costs of goods and professional time for design and other professional fees incurred).
There are no refunds for cancellations of individual items within 14 days of the event. Flowers for those items will be utilised to upgrade the arrangements purchased.